The UK Forces Job Seeking,
Networking and Recruitment Service

Relief Security Officer

Corps Security. East of England, London
Corps Security is the leading specialist security solutions provider and is one of the most respected companies in the UK market.Since our establishment in 1859, Corps Security has been committed...

Salary: £11.05ph + extensive company benefits. Date posted: 22/05/2022

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CRM Operations Manager

Index Ventures. East of England, London
Motorway is the UK's fastest-growing used car marketplace - our online-only platform connects private car sellers with thousands of verified dealers nationwide, ensuring everyone gets the best deal.Founded in 2017,...

Salary: Competitive. Date posted: 22/05/2022

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Senior Project Manager

AW Services Ltd. Scotland, Edinburgh
Senior Project Manager - Scotland• Circa £65,000 per annum + salary sacrifice EV company lease car + performance related bonus + private healthcare + pension and many more detailed below•...

Salary: Competitive. Date posted: 22/05/2022

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Project Stakeholder Engagement and Social Value Manager

BAM Construct UK Ltd. East of England, Leeds
Building a sustainable tomorrowWe are seeking a Project Stakeholder Engagement and Social Value Manager to initially work on our Leeds Flood Alleviation Scheme. As part of a busy civil engineering...

Salary: Competitive. Date posted: 22/05/2022

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Depot Transport Manager

Hermes. South West England, Swindon
The VacancyAt Evri we're always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver...

Salary: GBP 17.30 - 18.26 per hour. Date posted: 22/05/2022

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Senior Digital Learning Project Manager

Ernst & Young. East of England, London
Senior Digital Learning Project Manager I EY Skills Foundry Learning Product team I PASEY People Advisory Services are currently engaged in an exciting global initiative, to drive workforce transformation for...

Salary: Competitive. Date posted: 22/05/2022

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JD Edwards Project Manager - Remote

Version 1. East of England, Newcastle upon Tyne
Company DescriptionJD Edwards Project ManagerREMOTE BASED - CAN BE BASED ANYWHERE IN UKWould you like the opportunity to expand your skillset, to lead and oversee projects within a thriving ERP...

Salary: Competitive. Date posted: 22/05/2022

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JD Edwards Project Manager - Remote

Version 1. East of England, Manchester
Company DescriptionJD Edwards Project ManagerREMOTE BASED - CAN BE BASED ANYWHERE IN UKWould you like the opportunity to expand your skillset, to lead and oversee projects within a thriving ERP...

Salary: Competitive. Date posted: 22/05/2022

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Project Manager

Version 1. Northern Ireland, Belfast
Company DescriptionVersion 1 is ranked as 3rd Best Large Workplace in Tech in the UK & we have just ranked as the 2nd Best place to work in Ireland!Version 1...

Salary: Competitive. Date posted: 22/05/2022

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Assistant Project Manager - Future Programmes

Rolls Royce. South West England, Bristol
Job DescriptionAssistant Project manager BristolAn exciting opportunity for an Assistant Project Manager has arisen within our Defence Future Programmes team to support the full range of project activities from managing...

Salary: Competitive. Date posted: 22/05/2022

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Project Manager

Talentspa. East of England, Birkenhead
Send to friend Overview Reference ML/PTM Salary £47,354 - £47,354/annum Job Location - United Kingdom -- England -- North West England -- Merseyside -- Birkenhead Job Type Contract Posted 12...

Salary: Competitive. Date posted: 22/05/2022

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Project Manager

Talentspa. East of England, Birkenhead
Send to friend Overview Reference ML/PTM Salary £47,354 - £47,354/annum Job Location - United Kingdom -- England -- North West England -- Merseyside -- Birkenhead Job Type Contract Posted 12...

Salary: Competitive. Date posted: 22/05/2022

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Project Manager

Capgemini.
Short DescriptionCapgemini Engineering are looking for a Project Manager with Rail experience to join our team on a permanent basis in the Derby area. Hybrid working is available for this...

Salary: Competitive. Date posted: 22/05/2022

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Subsea Project Manager

Ciena.
Since 1992, Ciena has been driven by a relentless pursuit of network innovation. We believe in a network that grows smarter, more agile, and more responsive every day. This means...

Salary: Competitive. Date posted: 22/05/2022

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Warehouse Team Manager

Wincanton. East Midlands, Wellingborough
An exciting opportunity has become available for a Warehouse Team Manager to join our team at the Coop site in Wellingborough. This role reports in to the Warehouse Shift Manager...

Salary: Competitive. Date posted: 22/05/2022

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Operations Manager

Wincanton. North West England, Preston
Overview Reporting to the Senior Operations Manager, the individual will be expected to support the Senior Operations Manager in ensuring an effective warehouse operation is established and maintained in order...

Salary: Competitive. Date posted: 22/05/2022

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Transport Compliance Manager

DHL. East of England, Doncaster
BE AN ESSENTIAL PART OF EVERYDAY LIFEPosition: Transport Compliance ManagerSalary: £31,500Shift Pattern/Start Time: Day time only Monday to Friday Location: DoncasterContract Type: Permanent (Full-Time) 42 hours Closing Date: 28/05/2022 (subject...

Salary: Competitive. Date posted: 22/05/2022

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Site Manager

Talentspa. South West England, Bristol
Send to friend Overview Reference SPM/BRI/HB Salary £50,000 - £70,000/annum Job Location - United Kingdom -- England -- South West England -- Bristol -- Bristol Job Type Permanent Posted 13...

Salary: Competitive. Date posted: 22/05/2022

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Site Manager

Talentspa. South West England, Bristol
Send to friend Overview Reference SPM/BRI/HB Salary £50,000 - £70,000/annum Job Location - United Kingdom -- England -- South West England -- Bristol -- Bristol Job Type Permanent Posted 13...

Salary: Competitive. Date posted: 22/05/2022

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Project Manager

Atkins Ltd. East of England, Warrington
Job DescriptionAtkins Project Delivery Practice (PDP) combines the best in project management, and design management to provide a full suite of services to clients in the public and private sectors....

Salary: Competitive. Date posted: 22/05/2022

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Trainee Operations Manager - West Midlands

Gb Railfreight.
OverviewWe are looking for a Trainee Operations Manager to join our busy team in the West Midlands and gain invaluable skills and experience within a successful and ever growing rail...

Salary: Competitive. Date posted: 22/05/2022

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THE FALKLAND ISLANDS ASSOCIATION - HONORARY SECRETARY

Location: UK Wide

THE FALKLAND ISLANDS ASSOCIATION - NEW HONORARY SECRETARY NEEDED

The Falkland Islands Association is a membership organisation which exists to support the right of the people of the Falkland Islands to decide their own future.

There is more about it on www.fiassociation.com

The day-to-day activities of the Association are managed on behalf of the Chairman and Executive Committee by the Honorary Secretary. For the last 6 years the Honorary Secretary role has been held by Lt Col (retd) Tym Marsh (ex-Para and 1982 veteran). For a combination of personal reasons, he will be standing down towards the end of 2022 and a replacement is being sought.

This is a flexible, part-time, unpaid position, working from home.

First-hand knowledge of and concern for the Falkland Islands is highly desirable.

Anyone interested or needing further information is invited to contact Tym on honsec@fiassociation.com

• JOB DETAILS

Date Posted: Fri, 13 May 2022 09:01:25 GMT

Technical Support Officer (EW)

Location: Somerset

Salary: £53,000 - £63,000

The Technical Support Officer will be responsible for the maintenance of the EW Trg assets, whilst delivering work related to obsolescence management and capability enhancement.

Experience (Essential):

• Bachelor Degree in electronic, electrical or computer engineering, or equivalent level experience

• Managed a technical department that includes electrical workshops, stores and purchasing

• Managed maintenance of modern avionics or naval weapons

• Supported air EW operations

• Defence operational and procurement experience

Experience (Desirable):

• Chartered Engineer

• Training or experience in statistical or operational research

If interested, please apply immediately with a CV. A cover letter is NOT required.

Client disclosure and the full JD will follow to those thought to be suitable following an initial assessment.

• JOB DETAILS

Date Posted: Thu, 12 May 2022 11:24:10 GMT

Security Programme Manager/Adviser

Location: Manchester

Salary: £50,000 - £60,000

Security Programme Manager/Adviser

Manchester + Nationwide Travel

£50K - £60K + Bonus + Benefits

Permanent

Our client is looking for an ex-Services’ member to work on their Nationwide Security programmes. Advising on, carrying out and maintaining: site, digital and personal security issues.

Working from the Manchester office, covering Nationwide security programmes and travelling to the other Company offices across the Country.

Experience & Knowledge of:

• Compliance, Sy Framework and Info of assets

• Information Assurance Standards

• Good Practice Guides

• HMG vetting

• General Data Protection Regulation (GDPR)

• Security Risk Assessments and Audits

• Defence Industry Security Association (DISA)

Benefits: Holidays: 25 days, plus Bank Holidays & 3 to 4 extra at Christmas, pension match (up to a specified limit), healthcare, learning and training credits plus membership of a professional body.

Bonus and Incentives: After 6 months, there is a 6 month annual salary increase and bonuses.

Applicants must be able to drive.

If interested, please apply immediately with a CV; a cover letter is NOT required until an initial interview with The List has been completed.

Client disclosure and the full JD will follow to those thought to be suitable following an initial assessment.

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Date Posted: Wed, 4 May 2022 04:46:56 GMT

Security Supervisor

Location: Lancashire

Salary: £23,000 - £30,000

Security Supervisor

Blackpool

£23K - £30K DoE

Permanent

To assist the Security Director & Manager with the continued management of the Security Department. The role is Uniformed.

Requirement:

• SIA Licence

• 1st Aid at Work Cert (3 Day)

• First Person on the Scene Cert (or equivalent)

• Hand-Cuff Cert (Basic Trg)

If interested, please apply immediately with an up to date CV. A cover letter is NOT required until an initial interview with The List has been completed.

Client disclosure and the full JD will follow to those thought to be suitable following an initial assessment.

• JOB DETAILS

Date Posted: Fri, 22 Apr 2022 06:32:42 GMT

Fleet Manager (Pleasure Craft / Vessels)

Location: London

Salary: £28,000

Fleet Manager (Pleasure Craft / Vessels)

West London

£28K

Permanent

Responsible for the running of up to 20 pleasure craft (vessels), and some Company vehicles, via the planning and the coordination of the marina staff. Located in a bustling West London river marina.

The Company provides inland pleasure craft across the UK. The Fleet Manager will report to a Regional Manager.

EXPERIENCE:

• Planning

• Management

• Knowledge of the inland waterways industry and boats (desirable)

• Boat License (desirable)

During the Summer season, weekends, bank holidays and school holidays are work days, days off will be taken during the week. There is potential travel to support other outlets within the region.

If interested, please apply immediately with an up to date CV - no cover letter is required at this stage.

• JOB DETAILS

Date Posted: Fri, 22 Apr 2022 06:28:49 GMT

Trust Manager, The Rifles Berkshire and Wiltshire Museum

Location: Wiltshire

Salary: £30,000 - £40,000

Trust Manager, The Rifles Berkshire and Wiltshire Museum

Salisbury

£30,000-£40,000

Summary

1. Position: Trust Manager

2. Place of Work. The Wardrobe, 58, The Close, Salisbury SP1 2EX. You will be expected to travel for training and occasionally for meetings.

3. Salary. The Trust will offer a competitive salary of between £30-£40k, depending on the applicant’s experience and qualifications.

4. Hours: 30 hours (4 days) per week. This may include some occasional weekend or evening work.

5. Responsible to the Board of Trustees, through the Managing Trustee, for delivering the Board strategy for the charitable trust through achieving operational and financial targets.

6. Responsible for line management of paid and volunteer employees of the Trust and for associated administration including financial management and the profit and loss accounts.

Purpose of the job

7. The Rifles Wardrobe and Museum Trust forward plan, in outline states:

The Vision of the Rifles Berkshire and Wiltshire Museum, housed at the site named at the Wardrobe in Salisbury, is to be a self-sustaining, economically, and socially vibrant part of the community and a destination of choice for a wide variety of activities in support of societal, education and military needs.

Our Strategy is set to develop and reinforce what we can offer and provide to the community - and deliver a self-sustaining operation by the year 2030. To do this we will develop:

• How we reach out and support a variety of different communities

• How we create positive Social Value from the things we do and the way we conduct our business

• How we promote ourselves

Setting this Strategy into key Objectives we will:

• Be a professional, well governed, organised, and sustainable business.

• Be a vibrant part of a variety of communities - in terms of geography and purpose – providing social benefit.

• Contribute to the education of children and adults to make new generations aware of the Army and its achievements.

• Enhance the Army’s connections with society by presenting the country’s military heritage and provide an academic research resource to promote military scholarship.

• Provide a home for the history and the stories of our regiments and a focal point for both serving and retired members and their successors.

• Make a substantive contribution to the current generation of service personnel, from recruitment to resettlement.

• Safely administer and maintain the property belonging to the Charity and known as the Wardrobe, at Salisbury, in the County of Wiltshire.

8. We wish to appoint a Trust Manager to deliver against these objectives and run day to day operations, including growing the business and optimising income for the Trust. The post is supported by the Curator, a Civil Servant post, and a number of local volunteers.

Job Description

9. For further information including a full job description please email Tony Field at trust@thewardrobe.org.uk or write to:

The Secretary

The Rifles Wardrobe and Museum Trust

58, The Close

Salisbury

SP1 2EX

Applications

10. Application by CV and covering letter explaining how you meet the person specification (ie the Personal Attributes as listed in the Job Description) either by email to trust@thewardrobe.org.uk or letter by Friday 6th May 2022 to:

The Managing Trustee

The Rifles Wardrobe and Museum Trust

58, The Close

Salisbury

SP1 2EX

11. Interviews: A two stage process, including a half day on site and an opportunity to see the operation and meet the staff. Conducted during May and early June 2022 in Salisbury.

12. Appointment/Start Date: By negotiation, but with a target start date of no later than 6th September 2022.

• JOB DETAILS

Date Posted: Tue, 12 Apr 2022 08:51:58 GMT

Practice Manager

Location: Buckinghamshire

Salary: £40,000 - £50,000

Practice Manager

West Buckinghamshire

£40K - £50K + Benefits

Permanent

To manage and coordinate all aspects of the Practice’s, front office, functionality. Responsible for the management of staff, optimising efficiency and accountable for the financial performance. Overall, the role will ensure that the practice achieves its long-term strategic objectives, whilst promoting an effective environment to work within.

Desirable:

• Health Sector experience

• AMSPAR

Salary £40K - £50K + 30 days holiday plus bank holidays. Benefits: NHS Pension scheme. Some store discounts similar to the Defence Discount Card.

If interested, please apply immediately with a CV. A cover letter is NOT required.

Client disclosure and the full JD will follow to those thought to be suitable following an initial assessment.

• JOB DETAILS

Date Posted: Tue, 5 Apr 2022 10:45:11 GMT

Ex-military Transferee – Technical Engineering

Location: Merseyside

Ex-military Transferee – Technical Engineering

Knowsley, Merseyside

Negotiable – entry level initially, but rising.

A multinational manufacturer of high-technology electric cables for energy and telecommunications seeks an electrically qualified ex-military transferee to join their team, initially to learn the ropes and then progress rapidly to fulfil a more demanding, responsible and long-term role within the business.

The incumbent will work under the direct supervision of the Technical and Development Director to undergo familiarisation and training to gain the knowledge and skills to understand the basis of cable design, planning, manufacture, quality assurance and test applicable to the complete product range.

The Span of the Future Job:

The ideal applicant will need to prove an innate aptitude for the span of the role and, over time, the ability to grasp the breadth of the following elements and responsibilities:

• Maintain personal awareness of current knowledge applicable to cables and applicable Standards.

• Assist in providing support to the Quality and Technical functions.

• Assist in providing support to the Production, Purchasing and Logistics functions.

• Assist in providing support to the Commercial and Sales functions which will involve onsite visits and meetings with customers.

• Assist the Technical and Development Director as directed.

• Establish close liaison with the Quality and Technical functions within the Group and use this to improve the operation and effectiveness of the Quality and Technical Function as a whole.

• To organize the analysis and investigation of non-conformances, including customer complaints, also the implementation of corrective and preventive measures.

• Provide assistance and support to other Group companies to obtain approvals and business in the UK.

• Deputise for the Technical & Development Director, on technical matters when instructed to do so.

• Provide monthly reports to the CEO, Site Operations Director and Technical & Development Director.

• To understand the function and operation of the Laboratories and Final Test Department, to improve their operation and effectiveness.

• Assist with training of all employees to ensure that they understand the requirement of the Company QMS and the importance of product quality.

• Provide local liaison with UK Approval Authorities.

• Ensure that the products and services provided by the business are fit for purpose and meet all customer and legal requirements.

• Provide close Technical support to the Production and Commercial functions.

• Help to promote a Continuous Improvement culture and local initiatives.

The Person should:

• Be flexible and have a willingness to contribute to the expansion and success of the business, this is not a 9 to 5 position; you will have a willingness to work overtime, which will be a regular requirement of the role.

• Attend external training courses as required.

• Possess excellent analytical skills, good communication and interpersonal skills, good oral and written communication skills with a practical approach.

• Work well under pressure – with the gravitas and charisma to make the changes required to match the growth in the Company

• Be a team player.

Qualifications:

• Recognised, certificated electrical apprenticeship or equivalent.

• Educated to a minimum HNC standard or equivalent.

• A knowledge of Quality Standards ISO 9000, knowledge of Environmental and H&S Standards - ISO 14000, ISO 18000 – would be an advantage.

• Knowledge of Italian would be an advantage.

Salary: An entry-level salary is to be expected initially thereafter the incumbent can expect the package to increase to match increasing responsibility.

Comment: Seldom is an established technical business willing to take a part-qualified person into the business and seek to grow them into a key leadership role. This represents a unique and exciting role for someone from one of the technical branches of the UK Armed Forces. Provided you prove yourself, the role has the clear potential for you to advance in the business up to Director level, with rewards to match, in due course.

Applications: Please apply with an initial CV which as a minimum proves that you have the interest, and baseline qualifications, to compete for the role. Client disclosure and the opportunity to create a focused and compelling application will be afforded to those found suitable at the initial paper sift.

• JOB DETAILS

Date Posted: Mon, 4 Apr 2022 12:07:42 GMT

Account Manager, International Defence (Baltics)

Location: Europe (EEC)

Account Manager, International Defence (Baltics)

Remote working from UK, France or Germany

Negotiable Salary

Dataminr puts real-time AI and public data to work for our clients, generating relevant and actionable alerts for global corporations, public sector agencies, newsrooms, and NGOs. Our leading AI platform detects the earliest signals of high-impact events and emerging risks from vast amounts of publicly available information. Our real-time alerts enable tens of thousands of users at hundreds of public and private sector organizations to learn first of breaking events around the world, develop effective risk mitigation strategies, and respond with confidence as crises unfold.

Dataminr is making its mark for growth and innovation, recently earning recognition on the Deloitte Technology Fast 500, Forbes AI 50 and Forbes Cloud 100 lists. We also earned accolades for ‘Most Innovative Use of AI’ from the 2020 AI & Machine Learning Awards.

Join our team and help the world manage risk in real time. You’ll work with 800+ talented people across eight offices, united by our passion to collaborate, make a difference, and have fun while doing it!

Who you are:

You're a highly motivated solution sales professional with a proven track record of success in developing, maintaining, and growing customer relationships in the Public Sector - notably within the defence sector. You’re a natural customer advocate with extensive experience of defining customer needs and then structuring and managing complex software solutions, and preparing sales proposals, forecasts, and account planning. You're an expert at building long term customer relationships that support the ambitious growth plans of Dataminr in the International Defence market.

As an Account Manager, you will serve as programme manager and platform expert for a set of high-profile, high-touch customers. You're excited about bringing your experience and skills into a team that is transforming the way that Public Sector Defence clients adopt and use Dataminr.

A fluent Baltic language capability is required (Estonian, Latvian or Lithuanian).

Responsibilities:

? Be an expert on Dataminr’s First Alert platform and develop a deep understanding of publicly available information and social media analytics use cases

? Understand each customer’s mission sets and operational process in order to design and implement the programs that seamlessly integrate Dataminr into their workflow

? Manage, develop, and support a portfolio of high-profile accounts with a focus on growth opportunities, upsell, and expansion

? Build and maintain strong and effective client relationships, and act as a thought partner

? Develop an understanding of customer use cases, internal decision making nuances, budget cycles and other key information necessary to manage and grow accounts

? Conduct quarterly customer reviews to ensure service and product quality remain exemplary and to identify growth opportunities

? Partner with cross company teams to drive product adoption, renewal and customer satisfaction by bringing value to our customers every day

? Serve as an advocate for our customers by collecting and presenting customer account health

? Forecast potential client use-cases and provide immediate support or remediation

? Attend various industry events, trade shows and focused symposiums to drive client expansion/upsells, increase brand awareness and value proposition

? Continuously drive efficiency and improvements for the International Defence sales organisation from a strategic and tactical standpoint

Desired Skills and Experience:

? Bachelor's degree or equivalent relevant experience in a related field

? Experience of working closely with or in, the Baltic armed forces

? 5+ years of enterprise software or SaaS customer success management or account management experience with a demonstrated track record of success

? Track record of quota overachievement and ability to deliver consistently against targets

? Deep understanding of sales and account management best practice and business drivers for public sector clients

? Ability to communicate complex concepts to a wide range of audiences, including technical and non-technical customers

? Superior communication and presentation skills, with an emphasis on communicating both orally and in writing with senior leaders and decision makers

? Detail-oriented with excellent project management skills and a strong focus on delivering the best possible client experience

? Ability to work both independently and collaboratively within a team

? Experience with Salesforce or similar CRM

? Must be willing and able to travel (domestically and internationally) as needed, approx. 25-50% of the time

? Must possess the appropriate security clearance to operate within public organisations.

Why you should work here:

? We recognise and reward hard work with:

? competitive compensation package including equity

? company paid benefits for employees and their dependents such as Health and Dental insurance, Vision Care and Income Protection and Life Insurance

? pension with company match

? We want you to be your best, authentic self by supporting you with:

? a diverse, driven, and passionate team of coworkers who want you to succeed

? individual learning and development fund and professional training

? generous leave, including two additional volunteer days

? remote working friendly perks such as expanded telehealth options for mental and physical wellbeing, meditation and health and fitness app reimbursements

? discounted Gym Membership

Dataminr is an equal opportunity and affirmative action employer. Individuals seeking employment at Dataminr are considered without regards to race, sex, colour, creed, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status or veteran status.

Dataminr will collect and process your personal data. All personal data will be processed in accordance with Dataminr's data privacy notice available here: https://www.dataminr.com/privacy-policy and applicable data protection laws. By providing your details and applying, you acknowledge that you have read our data privacy notice.

• JOB DETAILS

Date Posted: Sat, 26 Mar 2022 08:00:20 GMT

Account Manager, International Defence (Nordics)

Location: Europe (EEC)

Account Manager, International Defence (Nordics)

Remote working from UK, France or Germany

Negotiable Salary

Dataminr puts real-time AI and public data to work for our clients, generating relevant and actionable alerts for global corporations, public sector agencies, newsrooms, and NGOs. Our leading AI platform detects the earliest signals of high-impact events and emerging risks from vast amounts of publicly available information. Our real-time alerts enable tens of thousands of users at hundreds of public and private sector organizations to learn first of breaking events around the world, develop effective risk mitigation strategies, and respond with confidence as crises unfold.

Dataminr is making its mark for growth and innovation, recently earning recognition on the Deloitte Technology Fast 500, Forbes AI 50 and Forbes Cloud 100 lists. We also earned accolades for ‘Most Innovative Use of AI’ from the 2020 AI & Machine Learning Awards.

Join our team and help the world manage risk in real time. You’ll work with 800+ talented people across eight offices, united by our passion to collaborate, make a difference, and have fun while doing it!

Who you are:

You're a highly motivated solution sales professional with a proven track record of success in developing, maintaining, and growing customer relationships in the Public Sector - notably within the defence sector. You’re a natural customer advocate with extensive experience of defining customer needs and then structuring and managing complex software solutions, and preparing sales proposals, forecasts, and account planning. You're an expert at building long term customer relationships that support the ambitious growth plans of Dataminr in the International Defence market.

As an Account Manager, you will serve as programme manager and platform expert for a set of high-profile, high-touch customers. You're excited about bringing your experience and skills into a team that is transforming the way that Public Sector Defence clients adopt and use Dataminr.

A fluent European language capability is required (Danish, Norwegian, Swedish or Finnish as applicable).

Responsibilities:

? Be an expert on Dataminr’s First Alert platform and develop a deep understanding of publicly available information and social media analytics use cases

? Understand each customer’s mission sets and operational process in order to design and implement the programs that seamlessly integrate Dataminr into their workflow

? Manage, develop, and support a portfolio of high-profile accounts with a focus on growth opportunities, upsell, and expansion

? Build and maintain strong and effective client relationships, and act as a thought partner

? Develop an understanding of customer use cases, internal decision making nuances, budget cycles and other key information necessary to manage and grow accounts

? Conduct quarterly customer reviews to ensure service and product quality remain exemplary and to identify growth opportunities

? Partner with cross company teams to drive product adoption, renewal and customer satisfaction by bringing value to our customers every day

? Serve as an advocate for our customers by collecting and presenting customer account health

? Forecast potential client use-cases and provide immediate support or remediation

? Attend various industry events, trade shows and focused symposiums to drive client expansion/upsells, increase brand awareness and value proposition

? Continuously drive efficiency and improvements for the International Defence sales organisation from a strategic and tactical standpoint

Desired Skills and Experience:

? Bachelor's degree or equivalent relevant experience in a related field

? Experience of working closely with or in, Nordic armed forces

? 5+ years of enterprise software or SaaS customer success management or account management experience with a demonstrated track record of success

? Track record of quota overachievement and ability to deliver consistently against targets

? Deep understanding of sales and account management best practice and business drivers for public sector clients

? Ability to communicate complex concepts to a wide range of audiences, including technical and non-technical customers

? Superior communication and presentation skills, with an emphasis on communicating both orally and in writing with senior leaders and decision makers

? Detail-oriented with excellent project management skills and a strong focus on delivering the best possible client experience

? Ability to work both independently and collaboratively within a team

? Experience with Salesforce or similar CRM

? Must be willing and able to travel (domestically and internationally) as needed, approx. 25-50% of the time

? Must possess the appropriate security clearance to operate within public organisations.

Why you should work here:

? We recognise and reward hard work with:

? competitive compensation package including equity

? company paid benefits for employees and their dependents such as Health and Dental insurance, Vision Care and Income Protection and Life Insurance

? pension with company match

? We want you to be your best, authentic self by supporting you with:

? a diverse, driven, and passionate team of coworkers who want you to succeed

? individual learning and development fund and professional training

? generous leave, including two additional volunteer days

? remote working friendly perks such as expanded telehealth options for mental and physical wellbeing, meditation and health and fitness app reimbursements

? discounted Gym Membership

Dataminr is an equal opportunity and affirmative action employer. Individuals seeking employment at Dataminr are considered without regards to race, sex, colour, creed, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status or veteran status.

Dataminr will collect and process your personal data. All personal data will be processed in accordance with Dataminr's data privacy notice available here: https://www.dataminr.com/privacy-policy and applicable data protection laws. By providing your details and applying, you acknowledge that you have read our data privacy notice.

• JOB DETAILS

Date Posted: Sat, 26 Mar 2022 07:55:43 GMT

Customer Success Associate, International Defence

Location: Europe (EEC)

Customer Success Associate, International Defence

Remote working from UK, France or Germany

Negotiable Salary

Dataminr puts real-time AI and public data to work for our clients, generating relevant and actionable alerts for global corporations, public sector agencies, newsrooms, and NGOs. Our leading AI platform detects the earliest signals of high-impact events and emerging risks from vast amounts of publicly available information. Our real-time alerts enable tens of thousands of users at hundreds of public and private sector organizations to learn first of breaking events around the world, develop effective risk mitigation strategies, and respond with confidence as crises unfold.

Dataminr is making its mark for growth and innovation, recently earning recognition on the Deloitte Technology Fast 500, Forbes AI 50 and Forbes Cloud 100 lists. We also earned accolades for ‘Most Innovative Use of AI’ from the 2020 AI & Machine Learning Awards.

Join our team and help the world manage risk in real time. You’ll work with 800+ talented people across eight offices, united by our passion to collaborate, make a difference, and have fun while doing it!

Who you are:

You're a highly motivated client-facing professional who is passionate about being an advocate for both your customers and the product. You have experience supporting customers through onboarding, account setup, usage assessments, and data in order to increase adoption, retention, and satisfaction in the product. You excel at identifying opportunities for improvement and maintaining scalable processes and systems to ensure customer success.

You have a strong understanding of service culture, customer facing products, and account management tools. You're excited to leverage your experience as a Customer Success Associate at a fast-paced and mission-driven technology company.

Native French language skills are a prerequisite for this role.

Responsibilities:

? Partner with a Client Engagement Manager to understand each customer’s mission sets and operational process in order to seamlessly integrate Dataminr into their workflow

? Drive product adoption, renewal, and customer satisfaction by bringing value to our customers every day

? Responsible for data entry, sorting and archiving, and helping to maintain the team’s portion of the database

? Ensure all client needs are met, solving issues at the lowest level and knowing when to escalate

? Learn Dataminr systems used to support and engage customers throughout the customer lifecycle

? Ensure seamless onboarding and account setup for customers

? Maintain accurate customer health and usage data on assigned customers

? Collect customer feedback and clearly articulate product recommendations for Dataminr product development

? Continuously drive tactical efficiency and improvements for the International Defence organisation

Desired Skills and Experience:

? Bachelor's degree or equivalent relevant experience in a related field

? Native French language skills are a prerequisite

? 0-2 years of client-facing or product experience with a strong interest in supporting customers in the Public Sector vertical

? Experience or knowledge of the French Armed Forces or other French federal government bodies preferred

? Knowledge and/or experience of publicly available information (PAI) and social media analysis efforts of public sector organisations, including but not limited to military, law enforcement or emergency management

? Outstanding communication and presentation skills

? Tech savvy with the ability to learn new software and tools

? Ability to communicate complex concepts to a wide range of audiences, including technical and non-technical customers

? High level of accountability and the ability to execute on multiple and competing projects and deadlines

? Detail-oriented with excellent organisational skills and a strong focus on delivering the best possible client experience

? French SC clearance preferred but not required

Why you should work here:

? We recognise and reward hard work with:

? competitive compensation package including equity

? company paid benefits for employees and their dependents such as Health and Dental insurance, Vision Care and Income Protection and Life Insurance

? pension with company match

? We want you to be your best, authentic self by supporting you with:

? a diverse, driven, and passionate team of coworkers who want you to succeed

? individual learning and development fund and professional training

? generous leave, including two additional volunteer days

? remote working friendly perks such as expanded telehealth options for mental and physical wellbeing, meditation and health and fitness app reimbursements

? discounted Gym Membership

Dataminr is an equal opportunity and affirmative action employer. Individuals seeking employment at Dataminr are considered without regards to race, sex, colour, creed, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status or veteran status.

Dataminr will collect and process your personal data. All personal data will be processed in accordance with Dataminr's data privacy notice available here: https://www.dataminr.com/privacy-policy and applicable data protection laws. By providing your details and applying, you acknowledge that you have read our data privacy notice.

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Date Posted: Sat, 26 Mar 2022 07:44:49 GMT